B2B sales glossary

MRR: monthly recurring revenue

MRR (monthly recurring revenue) is the predictable revenue a subscription business earns every month from active subscriptions, normalised to a monthly amount.

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What is MRR?

MRR adds up what every active customer pays per month. Annual or quarterly plans are converted to their monthly equivalent, and one-time fees (setup, services) are left out because they don’t recur.

Because it moves every month, MRR is the headline metric for SaaS and subscription companies. Multiply it by 12 to get annual recurring revenue (ARR).

Examples

  • 40 customers on ₹10,000/month = ₹4,00,000 MRR
  • A ₹1,20,000 annual plan counts as ₹10,000 MRR
  • A ₹50,000 one-time setup fee adds nothing to MRR

How to calculate MRR and its movements

MRR = sum of the monthly subscription value of all active customers. To see why it changed, split the change into four parts:

  • New MRR — from customers who joined this month.
  • Expansion MRR — upgrades and add-ons from existing customers.
  • Contraction MRR — downgrades.
  • Churned MRR — customers who cancelled.
  • Net new MRR = new + expansion − contraction − churned.
MRR over six months
₹4.0LJan₹4.6LFeb₹5.1LMar₹5.0LApr₹5.8LMay₹6.5LJun

Worked example — illustrative numbers. MRR in ₹ lakh at the end of each month.

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Questions

  • What is the full form of MRR?

    Monthly recurring revenue.

  • What is the difference between MRR and ARR?

    ARR (annual recurring revenue) is MRR × 12. MRR is used for month-to-month tracking; ARR for annual planning and valuation.

  • Are one-time fees part of MRR?

    No. Setup fees, implementation services and other one-off charges are excluded because they don’t recur.

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